SIA – Door Supervisor Training Courses

What Will You Learn?

• Understanding the Legal Framework: Learn about relevant laws and legislation affecting security operations, including licensing regulations, powers of arrest, and use of force.
• Conflict Management: Develop effective strategies for de-escalating conflicts, managing aggressive behavior, and resolving disputes peacefully.
• Communication Skills: Enhance your communication techniques for interacting with the public, colleagues, and emergency services, including verbal and non-verbal communication.
• Physical Intervention (if required): Learn safe and lawful physical intervention techniques for managing situations where physical force is necessary (note: this may be optional depending on the specific course).
• Emergency Procedures: Understand how to respond to emergencies, including first aid, fire safety, and evacuation procedures.
• Search Procedures: Learn how to conduct effective and lawful searches of individuals and premises.
• Drug Awareness: Gain knowledge about different types of drugs, their effects, and how to identify and respond to drug-related incidents.
• Licensing and Regulations: Understand the requirements for obtaining and maintaining an SIA Door Supervisor license, including ongoing training and compliance.
• Customer Service: Develop excellent customer service skills for providing a positive and professional experience to patrons and visitors.
• Record Keeping: Learn how to accurately document incidents, maintain records, and provide evidence for legal purposes.
• Terrorism Awareness: Understand the threat of terrorism and how to identify and respond to potential terrorist activities.
• Vulnerable People: Learn how to identify and support vulnerable people, including children, the elderly, and those with disabilities.
• Cultural Awareness: Develop an understanding of different cultures and how to interact respectfully with people from diverse backgrounds.
• Health and Safety: Understand health and safety regulations and how to maintain a safe working environment.